Rating based on 680 reviews
About – Diamond Bank
Diamond Bank is known for being one of Nigeria’s quickest growing retail banks.
Thanks to the many technological advancements, we’ve been able to enhance the way we approach customer service. With our team going above and beyond to surpass client expectation, we’ve been able to regularly challenge the banking market.
Business financing solutions
Founded over two decades ago, we’re known for our unyielding commitment to delivering customer-centric business solutions. With the aim of developing a high-quality culture, inspiring collaboration with other businesses and institutions in and around Nigeria, we continue to set the standard for excellence in the Nigerian banking sector.
At present, we have over 250 branches located in and around Nigeria offering everything from bank accounts to credit cards, so there’s no reason why you shouldn’t be able to come and discuss your financial needs with us.
We have a broad focus on our retail-led strategy, enabling us to assist small to large businesses with their banking and business loan needs. Apart from this, our bank has received a primary listing on the Nigerian Stock Exchange and is featured on the London Stock Exchange.
Diamond bank values
At Diamond Bank, we take our values seriously. Integrity, competence, accountability, passion and leadership are just five values we believe in. Being honest and truthful is such a crucial factor in this industry as you’re trusted with dealing with sensitive information. All employees are trained to ensure they have the necessary skills and abilities to service clients in a professional manner.
Thanks to the high levels of passion and accountability within Diamond Bank, there’s no doubt your financial needs will be addressed in an appropriate manner. The team is devoted to going above and beyond what’s expected of them to deliver for their clients.
Services – Diamond Bank
As the bank’s focus is to provide for consumers’ ever-changing needs, Diamond Bank has the ability to offer assistance in a host of different areas.
This makes it convenient for consumers as they can go to one service provider for almost everything from personal loans to credit cards. We can assist you with the following:
Opening up a bank account
If you’re looking for a bank which can assist you with both your personal finances and business financial needs, you’ve come to the right place. Diamond Bank has spent a number of years building up our service offering, and you can choose from the following services in your personal capacity:
- Open a Diamond Current Account
- Open a Community Current Account
- Open an Exclusive Bank Account.
If you’re looking to open a bank account for your children or teenagers, you have the following options available to you:
- Diamond Future Account
- Diamond School Banking
- Diamond Cool Teens Account
- Diamond S.W.A.G Account
Stuck in a tight spot and need some money?
If you’ve experienced an emergency and are in need of extra money, needing to pay school fees or merely need a little more to make your budget or need a short term loan, you’re in luck!
Diamond Bank offers a wide variety of lending options. Tailoring our service offering to meet the needs of consumers throughout the country, we’ve come up with the following options you can choose from if you’re needing to borrow money.
Summary of Services
- CREDIT Cards
Diamond Bank - Get your value added credit card
There’s also the option of opening a banking account with Diamond Bank and obtaining a credit card.
Providing customers' convenience from the get-go, there are different type of credit cards you can apply for. Each of the cards is dependent on your needs. Card types available include:
- Diamond Credit Cards (The classic, gold and platinum cards)
- DiamondXtra Credit Card
- Park n Shop Credit Card
- Diamond Dollar Credit Card
Save money and invest
Saving money has no limits at Diamond Bank. Our consultants can assist you in putting together a savings and investment plan for yourself in order to meet your financial goals. Whether you’re saving for a business venture, your future, or just want to grow your financial portfolio, Diamond Bank is the place to go.
Go to the bank prepared
For most consumers, there’s nothing more frustrating than having to stand in a bank queue to first find out what you’ll need before you can complete your transaction.
Diamond Bank has gone above and beyond any banking service and offer you an online portal within the website where you can access all application forms you may need. This allows you the option of completing all your paperwork in the comfort of your own home before heading over to our branch to start the online loan application process.
Diamond Banks reward programme
Diamond Bank has recently developed and implemented a rewards system for all our loyal customers. You don’t need to have a specific account type with us in order to benefit from it. You’re able to earn points just by making transactions on your accounts daily. The more you make use of your Diamond Bank mobile application, for example, the more points you’ll earn.
Accessible through your online profile, you’ve got the flexibility of choosing a price you wish from the following categories: The shopping category, vouchers, travelling, cinemas, paying your bills or airtime. This is only one of the ways in which we are thanking all our loyal customers.
Diamond Banks contact centre
Another reason you should be considering Diamond Bank is our interactive contact centre. Open seven days a week, 24 hours of the day, we’re able to service clients in the following languages: English, Hausa, Igbo, Yoruba and Pidgin. Customers also have the option of making use of other communication means to contact us.
These include through email, our live chat function, SMS or even through any of our approved social media platforms. The team has been trained to deal with any type of query customers may have, and if we aren’t able to assist you immediately, our escalation process allows for a quick turnaround time in resolving customer queries.
Customer Reviews & Testimonials
Thanks to modern technology banking with Diamond Bank has gotten even better than it was before. Their processes are now streamlined making them more efficient and cheaper for the customer. They are definitely giving other banks a run for their money.
— East London —
I was unhappy at my previous bank; they were treating me like a number and not catering for my individual needs and preferences as a customer. I then discovered Diamond Bank and have never regretted my decision to move forward. Their credit card options are one of the things to rave about among an array of excellent pr...
— Grahamstown —
I found myself stuck in a tight spot and needed some additional cash badly. The rates on the short-term loans that I had viewed were not up to cut which is when I found a credit card deal at Diamond Bank that I could just not turn down. I recommend it to anyone!
— Mthatha —
Ph: +234 700 300 0000 / +234-01-700-300-0000
- Monday 08:00 – 16:00
- Tuesday 08:00 – 16:00
- Wednesday 08:00 – 16:00
- Thursday 08:00 – 16:00
- Friday 08:00 – 16:00
- Saturday Closed –
- Sunday Closed –