Rating based on 1,493 reviews


Credit Matters

image of Credit Matters
image of Credit Matters

About – Credit Matters

We have been helping South Africans cope with their debt since 2007 and are one of South Africa’s largest debt counselling companies.

The National Credit Act paved the way for debt solutions when they encouraged the restructuring of budgets through debt counselling. Since then, Credit Matters have helped many South African citizens with their unfavourable financial statuses.

We have an experienced team

Our employees have years of experience, which has enabled us to bring you a premium service in the market. A great benefit you can expect to experience first-hand is our negotiating skills with various South African creditors that lead us to get you a lower instalment rate.

We are the intermediary between you and your creditors, always acting on your behalf to get you the best deals possible. When you find yourself over-indebted, we can offer you with a solution that will rid you of your debt, and our qualified counsellors will assist you throughout the process.

Your assets are safe

At Credit Matters, we supply you with a legal alternative to selling your assets, in order to pay off your credit cards. We will negotiate smaller payment instalments with your creditors over a longer period, thus giving you peace of mind knowing that your assets are safe.

Services – Credit Matters

We aim to provide you with a service you can be proud of, speak about and results in a positive outcome.

When you have large amounts of debt be it in the form of personal loans or credit cards, the first step is for you to decide to get help, and we at Credit Matters are that help you need, but never knew you did!

We care about your financial goals

It’s not all about our goals, it’s also about what you want out of this at the end of the day. We will always aim to negotiate a better payment structure with your creditors and restructure your budget in a way that encourages you to manage your money better.

But you ultimately need set goals that you want from your financial freedom once all is said and done. We assure that your monthly payment will be less than you are paying now on your account and as a result, you will have a little bit of extra cash to purchase necessities. Does that sound like it matches your goal too? We hope so!

Debt counselling is the solution

Our end game is to assist you in becoming financially independent. Every client who applies to us will receive a free debt assessment, which is half the battle won. With the information you provide us with the assessment, we can establish whether you qualify for debt counselling or otherwise a debt review. Should you qualify, an expert counsellor will advise you on your next step to becoming debt free. Sound easy? That’s because it is!


Summary of Services

  • DEBT Counselling
  • DEBT Review


Credit Matters – we will help you become debt free

Many South Africans struggle over-indebtedness, and we understand how frustrating it can be when you are no longer able to pay your accounts and feel as though you have no one to turn to.

Credit Matters want to help you get rid of this debt and remain out of debt.

We offer you debt consolidation

Our team of experts will look at your debt and structure the debt consolidation loan according to how much you owe. We pride ourselves on being trustworthy and reliable and will process your application with discretion. You can be sure that your personal information is always secure with us.

We thrive on long-lasting relationships

We aim to build long-term relationships with our customers. This builds trust and reliability and we’re proud to be known as long-term partners with our clients. Your debt counsellor will assist you throughout your term with us and with every client we strive to produce positive results.

Apply now and start walking a debt free life

We have a simple online loan application process which you can do in minutes or either in person ir via email. We do however require a few personal documents, such as a copy of your South African ID, recent payslips, bank statements, any current statements from your credit providers, a marriage certificate and a service fee amount of R100.

With this information, we will do a free assessment to establish if you qualify for debt counselling. You will also receive dedicated service from an experienced counsellor should you be approved for debt counselling and debt review

Apply to Credit Matters today and watch as your financial status starts improving each and every month.


Customer Reviews & Testimonials

 Contact Details

14th Floor, Pinnacle Building cnr Strand and, Burg St, Cape Town City Centre, Cape Town, 8001, South Africa
Ph: 021 202 1100
Fx: 021 425 6292
Em: info@creditmatters.co.za

 Postal Address

PO Box 7142, Roggebaai, 8012, South Africa

 Opening Hours

  • Monday 08:00 – 17:00
  • Tuesday 08:00 – 17:00
  • Wednesday 08:00 – 17:00
  • Thursday 08:00 – 17:00
  • Friday 08:00 – 17:00
  • Saturday Closed –
  • Sunday Closed –