JustMoney Loans

JustMoney loan requirements and eligibility

JustMoney’s application criteria specify a minimum age of 18, South African citizenship or permanent residence, a valid ID and permanent employment, supported by three months’ payslips or bank statements. The selected lender checks affordability and credit history and may require additional documents.

Employment discrepancy: The same page’s FAQ includes self-employed applicants. Confirm acceptance and required income evidence with the particular lender before applying; the broader FAQ does not establish eligibility for every partner.

Prepare an accurate record of income, essential expenses and existing repayments. A loan that passes a lender’s assessment can still leave too little room for irregular expenses.

Who should consider JustMoney?

JustMoney may suit someone who wants to inspect partner offers while reviewing their credit position. Its free credit information and coaching services can help identify questions to resolve before borrowing.

Compare the resulting quotation with your bank and other personal loan options. Keep the amount and repayment period consistent: extending the term can reduce the instalment while increasing the total paid.

For debt consolidation, compare settlement balances and remaining repayments against the new loan’s full cost. If you are already borrowing to meet existing instalments or routine living expenses, consider debt counselling before adding another commitment.

How to apply through JustMoney

Registration, offers and lender assessment

Create a profile through the official JustMoney platform. Review the available loan offers, select a provider and complete its application. Check the lender’s name, required documents, quotation and repayment mandate before accepting.

Registration also involves ongoing use of your credit information. JustMoney’s platform privacy policy describes obtaining reports through Kudough and sharing information with group companies, service partners and relevant product providers. Review the permissions and marketing preferences; this is more than an anonymous price comparison.

How long does approval and payout take?

JustMoney advertises possible payout as soon as the following day after approval, while its application guidance says decisions usually take a few days. Treat these as indications: document checks and the selected lender’s process determine timing.

Contact, repayment support and complaints

For platform enquiries, JustMoney lists 087 537 6113 and info@justmoney.co.za. Its published address is 4th Floor, Mutual Park, 5 Jan Smuts Drive, Pinelands, Cape Town, 7405.

Contact the lender named on your agreement about repayments, settlement or arrears. Explain payment difficulties before the instalment falls due and request any arrangement in writing. Capfin borrowers can contact its collections team on 087 285 1234.

Raise a service complaint with the responsible business and retain its response. Complaints about alleged National Credit Act contraventions can be referred to the National Credit Regulator on 0860 627 627 or complaints@ncr.org.za, subject to its mandate.

Questions to ask before accepting an offer

• Who is the legal credit provider, and how much cash will reach my account after any deductions or debt settlements?
• What is my interest rate, is it monthly or annual, and is it fixed? What does any quoted APR include?
• What are the initiation fee, monthly fee, insurance premium and total amount repayable? Is the initiation fee financed and charged interest?
• Is credit life insurance compulsory, can suitable existing cover be substituted, and which exclusions or waiting periods apply?
• What changes if I settle early, miss a payment or need to change the debit-order date?
• Which organisations receive my information, and which permissions relate to optional marketing?

JustMoney advantages and limitations

• Free initial access: Registration, credit information and advertised quotation access allow you to investigate options before accepting debt.
• Partner choice: The platform brings different borrowing options together, potentially reducing the initial search effort.
• Limited comparison: An available partner offer does not establish that an excluded lender would be more expensive.
• Uneven public information: Employment criteria and partner pricing need clarification, making the written lender quotation particularly important.
• Additional data sharing: Using the platform involves an intermediary and its service partners as well as the eventual lender.

JustMoney interest rates, fees and insurance

Free platform access does not make the loan free. Compare the cash received with every scheduled repayment and any separately payable charges. An annual interest rate measures interest; it should not be presented as an all-inclusive APR.

Why the published rate ranges need care

Capfin: JustMoney lists a 5%–27.75% range without clearly separating monthly and annual pricing. Capfin’s own September 2026 examples specify a maximum 5% per month for a six-month first loan and 28.25% per year for 12- and 24-month loans. These are different products and rate periods.

Sanlam: JustMoney’s general loan page lists 16%–28%, while its August 2026 Sanlam profile lists 16%–27.75% annually and a maximum APR of 27.29%. The sources do not explain how that APR reconciles with the higher advertised interest figures and fees. These disclosures do not establish a reliable current all-in rate; obtain Sanlam’s written quotation.

Terms also differ by channel: JustMoney describes Capfin repayment over six to 12 months, while Capfin’s current website includes 24 months. Confirm which options are actually available through your JustMoney offer.

Official partner repayment example

Capfin’s September 2026 example shows R4,000 over 12 months at 28.25% annual interest, a R535 initiation fee, R69 monthly service fee and R14 monthly credit life amount. It publishes a maximum monthly instalment of R517 and total repayment of R6,200, including VAT where applicable.

Arithmetic check: R517 multiplied by 12 is R6,204, which is R4 more than the published total. The figures are reproduced without adjustment; obtain the exact repayment schedule. The service fee alone adds R828 over 12 months. This is Capfin’s example, not a JustMoney-wide price or personalised offer.

Insurance costs and exclusions

Insurance requirements depend on the lender. Capfin’s loan terms allow it to require credit life cover and permit a substitute policy meeting its requirements. Its insurance wording describes cover as a loan condition, so confirm the requirement and premium on your quotation.

Capfin’s policy excludes loss of qualifying income through resignation, retirement and certain dismissals. For loans longer than six months, income loss within the first three months is excluded. Other exclusions and policy conditions apply; cover is not a payment holiday for any financial difficulty.

JustMoney describes Sanlam’s protection plan as included at no extra cost. That cost claim could not be checked against accessible current Sanlam terms. Request the policy schedule, premium disclosure and exclusions before relying on it.

Late payment can add charges and collection costs and damage your credit record. For early repayment, request a dated settlement quotation from the lender rather than assuming the balance displayed online is the final amount due.

Is JustMoney worth considering?

JustMoney is useful as an entry point to partner offers, with free credit information as its strongest feature. Its main limitation is that the public descriptions do not provide a consistent, directly comparable price. The decisive comparison is the selected lender’s total repayment for the same cash amount and term against an alternative written quotation.

JustMoney personal loan FAQs

Does JustMoney compare all lenders, or lend the money itself?

JustMoney connects applicants with selected partner lenders; the chosen lender assesses the application and provides the credit. Its partner selection should not be treated as a whole-market comparison. The platform also displays other credit products, including store accounts and credit cards, so check that you are comparing cash personal loans with equivalent repayment terms.

Can I borrow R350,000 from any JustMoney partner?

No. JustMoney advertises up to R350,000 across its offering, while Capfin’s own published limit is R50,000. JustMoney lists Sanlam repayment terms of up to 84 months; Capfin’s current website includes six-, 12- and 24-month options. Availability through JustMoney may differ from the lender’s direct channel, and your approved amount remains subject to assessment.

Is a JustMoney loan cheaper than applying directly with the lender?

Free registration and quotation access do not establish a cheaper borrowing rate. Compare a JustMoney-sourced quotation with a direct offer for the same cash amount and term, including initiation fees, monthly charges and insurance. If the lender and product are identical, ask whether the channel changes pricing or eligibility before submitting another application. A lower instalment achieved through a longer term is not necessarily a saving.

Why can a loan advertised at 5% cost more than one at a higher annual rate?

The rate period matters. Capfin’s September 2026 examples use a maximum 5% per month for a six-month first loan, compared with 28.25% per year for 12- and 24-month loans. The 5% figure is not an annual rate or an all-inclusive APR. Compare total repayments, fees and insurance over the intended borrowing period rather than ranking offers by the smallest percentage.

Can my loan amount change after JustMoney shows an offer?

Yes. JustMoney describes its initial feedback as an indication of likely eligibility. Capfin expressly states that an indicated amount can change after affordability assessment and further credit checks. Approval and payout are also separate stages: Capfin specifies payment within 48 business hours after approval, with delays possible if the DebiCheck mandate is not confirmed. A displayed offer therefore does not establish the final amount or payment date.

Does checking offers through JustMoney involve ongoing access to my credit report?

Yes. JustMoney’s platform privacy policy describes obtaining your credit report through Kudough on an ongoing basis to provide its service, alongside relevant partner data sharing. A lender application involves separate assessment. Before proceeding with several offers, ask which lenders will receive applications and record credit enquiries. Switching off marketing is a separate choice from ending the platform’s credit-information service.

Can I apply through JustMoney if I am self-employed?

Acceptance needs confirmation with the selected lender. JustMoney’s loan page specifies permanent employment in its requirements but includes self-employed applicants in its FAQ. Capfin’s published requirements specify permanent employment and a monthly salary. A general statement about self-employed eligibility does not establish that every partner accepts business income; confirm the lender’s criteria and required income records first.

Is credit life insurance included, and can I use my own policy?

There is no single insurance arrangement across JustMoney’s partners. Capfin’s terms allow it to require credit life cover and accept a substitute policy meeting its requirements. Compare the premium and cover, not just whether insurance is described as included. Its policy excludes income loss through resignation and, for loans longer than six months, income loss within the first three months. Obtain the selected lender’s policy schedule before comparing insured repayments.

Will paying extra reduce my monthly instalment or shorten the loan?

That depends on the lender’s rules. Capfin states that additional payments do not reduce the agreed monthly instalment, although they may shorten the term. Full settlement requires the outstanding principal plus interest and applicable charges accrued to the settlement date. If you expect to repay early, compare written settlement figures for your intended payoff date as well as the full-term repayment totals.