Rating based on 54 reviews

FirstRand Bank

  • Superior returns
  • Reliable banking services
  • Investments

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Author FirstRand Bank. Screenshot of FirstRand Bank website.
[Accessed January 31, 2023]

First Rand Bank - Superior banking services

Get superior banking services with FirstRand Bank.

FirstRand was founded in the 1970s as an investment bank by three entrepreneurs, GT Ferreira, Laurie Dippenaar, and Paul Harris. In 1998 they became FirstRand Limited.

They offer personal loans, property finance, banking services, and a range of investment options to choose from.

FirstRand creates jobs

They have developed into a fully BEE company with an effective 10% of interest being sold in February 2005 to BEE partners and previously disadvantaged staff.

These BEE partners represent broad-based communities and are known as:

  • Kagiso Trust Investments (KTI).
  • Mineworkers Investment Company (MIC).
  • Women’s Development Businesses (WDB).

They selected these partners because of their excellent reputations, successful track records, and long-standing relations with FirstRand.

The BEE scheme has contributed an amount of R23 billion and benefited many employees. This was made possible by creating staff schemes where a total of R6 billion was created for almost 13000 staff members.

Strategy and objectives

FirstRand maintains a consistent objective to deliver superior and sustainable economic returns to shareholders within acceptable levels. Their portfolio is characterised by a universal set of transactions, lending, investment, and insurance products, making them a leading banking franchise.

FirstRand Bank Services

Their philosophy is based on treating clients and businesses with dignity and respect.

They embrace entrepreneurship and innovation, encouraging passionate and committed people to pursue their dreams while balancing profit growth and sustainable development.

The people of FirstRand

FirstRand strives to empower its employees and reward them appropriately. Diversity and fair play are key elements of their values, and it allows their employees to embrace elements such as innovation.

FirstRand’s values

Their philosophy of FirstRand is supported by the following values:

  • Respect and empowerment.
  • Collective and individual accountability.
  • Open communication.
  • Non-hierarchical decision-making.

They have a goal in mind to create a better world that is improved socially and environmentally.

Retail and commercial banking

They provide banking services with a variety of financial products for consumers, small businesses, agricultural sectors, medium corporates, parastatals, and government entities. These services consist of mortgage loans, credit and debit cards, personal loans, and investment services.

FirstRand Bank – Banking product

  • Loan Type Banking

Benefits of FirstRand Bank

  • Loan Services
  • Banking Services

First Rand Bank - Convenient banking for you

RMB is the market leader in South Africa and oversees the corporate and investment banking side of FirstRand. Their services include corporate banking, principal investing, funding, and trading solutions.

The approach is via an innovative service and involves private bankers and teams of advisors and specialists who construct specialised solutions for clients. Its global position is large with offices across 35 African countries in Namibia, Botswana, Nigeria, Angola, and Kenya as well as operations in the UK, India, China, and the Middle East.

Instalment finance

Wesbank has been providing FirstRand with instalment finance and has over 40 years of experience. The company has become a leader in asset-based finance solutions in South Africa. They focus on solutions for market sectors, providing them with quality asset finance and fleet management results.

These solutions cater to several entities, including aviation, agriculture, commercial and company vehicles, plant and office equipment, public sector, and franchise finance solutions.

Wesbank is currently one of the largest financial service groups in Africa and is operational in the UK as well. They also offer online services including online loans and online banking.

Investment management

First Rand has realised the need for investment management within the holding company. They are in the process of building an independent, but linked investment management sector. This sector will adhere to the strengths and track records of the group’s existing business structure but will take on a more non-traditional approach.

The investment sector is branded with Ashburton Group in line with First Rand’s multi-branding strategy. Ashburton is a well-known and active investment manager and will continue to provide traditional products while RMB focuses on providing alternative long and short-term loan options.

Follow these easy steps to become a FirsRand Bank client:

Step 1:

Go onto their website or to a branch if you prefer a more personal approach. Fill in your personal details and provide them with a copy of your ID and proof of residence.

Step 2:

Your information will be processed and you will receive your bank card.

Step 3:

Happy banking

FirstRand Bank has some amazing benefits

  • Reliable banking and loan service.
  • Superior returns.
  • Easy to use the website.

Convenient banking for you

FirstRand Listed is made up of four divisions: Retail and Commercial banking (FNB), Corporate and Investment banking (RMB), Instalment Finance (Wesbank) and Investment Management.

man holding thumbs up

FirstRand Bank is a trusted & reliable provider of banking

In our review, FirstRand Bank adheres to the compliance criteria in accordance with the National Credit Act, where the granting the loan will not cause financial distress to the consumer.

✅ FirstRand Bank is a registered credit provider in South Africa: NCRCP 20

Customer Reviews & Testimonials

April 2019

FirstRand Bank’s commitment to its customers is evidenced by how it takes care of them. I can never complain about customer service; there is genuine care in everything that they do.

Craig W
— Pretoria —

December 2018

I’m so happy I’m a FirstRand Bank customer. They always respond in the quickest time possible.

Schalk V
— Cape Town —

October 2018

I thank FirstRand Bank for believing in me and my vision. Because of the business loan you gave me, today my business has grown and is looking to expand to other African countries. Thank you!

Adam S
— Port Elizabeth —

September 2021

I’m so happy I’m a FirstRand Bank customer. They always respond quickly.

Schalk B
— Cape Town —

October 2021

Because of the business loan they gave me, today my business has grown and expanded. Thank you!

Umami B
— Johannesburg —

November 2021

I received the most amazing customer service and advice from FirstRand bank. Their staff was amazing.

Roodt N
— Knysna —

FirstRand Bank Contact

Physical Address

Postal Address

  • PO Box 650149, Benmore, Johannesburg, 2010, South Africa

Opening Hours

  • Monday 09:00 – 16:30
  • Tuesday 09:00 – 16:30
  • Wednesday 09:00 – 16:30
  • Thursday 09:00 – 16:30
  • Friday 09:00 – 16:30
  • Saturday 09:30 – 13:00
  • Sunday – Closed